Harry’s Repair Concierge

Expert jewelry repair begins with a photo.

Tell us what happened and show us your piece. Our in-house jewelers will review your request and guide you through the next step.

See how it works
Established 1979Repairs completed on siteNew York Diamond District

A clearer repair experience

Know what happens next.

No uncertainty and no anonymous repair counter. You can speak directly with the people caring for your jewelry.

01

Show us the piece

Upload a few clear photos and tell us what needs attention.

02

Receive expert guidance

A Harry’s jeweler reviews your request and recommends the right next step.

03

Approve with confidence

We confirm the work, final price and expected timing before beginning.

04

Follow the repair

Receive updates while your piece is restored in our New York workshop.

What we repair

From the everyday to the irreplaceable.

Ring resizingChain & clasp repairStone replacementProng rebuildingLaser repairRestoration & refinishingEngravingCustom redesign

Private repair request

Let’s take a look.

This usually takes less than three minutes. A member of our team will personally review your request.

Your information stays private.
Photos are used only to assess your repair.

H

Ready when you are.

You don’t need to know the technical problem. Show us the piece and describe what you see.

1979

The Harry’s difference

Your jewelry never disappears behind the scenes.

Every repair is evaluated and completed on site using precision laser technology and traditional bench techniques. Gary—known to customers as Harry—is still in the shop every day, working alongside our team of skilled jewelers.

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